Резюме от 5 августа 2019

Hotel administrator в Лиссабоне

ищу работу в Лиссабоне, Фару, Сетубале, Порту, 1 000 €, полная занятость
Ищенко Евгения Валерьевна
Ищенко Евгения Валерьевна 24 года, Минск, Беларусь, высшее образование
+375 (25) 920-XX-XX,

Опыт работы

4 мес мар 2019 - июл 2019
Mercure Minsk Old Town, Minsk 
4 мес мар 2019 - июл 2019
1)Welcome and greet guests with great courtesy
2)Manage room reservations using a computerized reservations system
3)Address guests concerns and special requests in a professional and personable manner
4)Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed
5)Help guests with their things including luggage and other valuables
6)Get transport for customers and reservations in local restaurants
7)Answer telephone calls and transfers these to guest rooms
8)Prepare bills, handle and process checkouts, take payments
9)Communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests
10)Deal with complaints and problems
11)Answer queries of guests about various information and services of the hotel
12)Do other administrative and hospitable functions assigned from time to time
Administrator of spa centre
3 мес сен 2018 - дек 2018
Foreigh Society with restricted Liability "Hotel Bejiing-Minsk", Minsk 
3 мес сен 2018 - дек 2018
Meeting and guests' consulting,membership sales, supplying of business continuity of spa centre

Высшее образование

Minsk State Linguistic University, Minsk 
Teacher of Spanish and English
4 года 9 мес сен 2012 - июн 2017

Знание языков

Испанский - продвинутый, Английский - средний

Дополнительная информация

Friendly and outgoing personality, sensitivity to the needs of others, keen eye for details, ability to organize and prioritize tasks effectively, аbility to work under pressure and to multitask, resourcefulness and great communication skills.

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